faq

Our core business, which is operating and managing rental storage spaces. Revenue is generated from rental fees for these storage spaces. In Japan, it is called a “trunk room,” but in the United States, it is called “self-storage.” The company operates  2,850 properties and about 120,000 units (as of December 2025).

Self-Storage Business

Arealink’s all-inclusive brand for rental storage spaces. Operating in all 47 prefectures across Japan (as of December 2024). Outdoor containers, indoor self storage (iin-building types), motorcycle storage-dedicated types, etc.

Storage space created by partitioning and refitting sturdy shipping containers designed specifically for Hello Storage. The company primarily leases land from landowners, installs the containers, and then operates them.

Storage spaces created by leasing an entire floor of a mixed-use building or apartment complex in the Tokyo city center and partitioning it off. Most properties are equipped with entrance security and air conditioning systems.

A storage space built and operated exclusively for storage. It is an Indoor-type self storage equipped with entrance security, air conditioning, and free parking. Unlike outdoor container types where the land is leased, this involves purchasing land and constructing a building, hence it is also called “land-included storage.”

This business involves selling storage properties (land and buildings) to investors, based on demand for investment real estate. Revenue is generated from selling these properties to investors. Then, after the sale, we lease back the properties and operate them as part of our storage business.
Around 2018, the storage securitization business was a major revenue source. However, after establishing a policy of making storage operations a core business, the storage securitization business now serves primarily to fund new self-storage units and is no longer a profit-generating operation. We previously sold outdoor containers to investors, but in 2019 we shifted to a policy of primarily opening our own locations and no longer offer this service.

The percentage of occupied units used by customers out of the total number of Hello Storage units operated by the Company.

Properties opened within the last two fiscal years are referred to as new properties, and their occupancy rate is designated as the new occupancy rate.

Properties other than new properties are referred to as existing properties, and their occupancy rate is designated as the existing occupancy rate.

A project to regenerate land by consolidating leased land rights and leasehold rights under the old Land Lease Act. A leasehold right refers to the right to lease land from a landowner for the purpose of constructing a building owned by oneself. The ownership of the land subject to this leasehold right is called the leased land. To resolve complex leasehold and leased land issues involving numerous parties and intricate coordination, we enable land regeneration that satisfies both landowners and leaseholders alike by acting as negotiators and facilitating the purchase or sale of the leased land.

Land Rights Consolidation Business

The brand name for Arealink’s land rights consolidation (leased land) business.

Asset Business, Office Business, and other segments operating real estate management services.

Leasing business for income-generating real estate and hotels owned by the Company.

Asset Business

A business that leases an entire floor of a building, renovates it, and rents it out as a small-office space. Also called SOHO or rental office. We operate approximately 600 units in Tokyo.

Office Business

Arealink’s brand of small office spaces.

Arealink’s unique work management methodology systematized into an employee training program. Qualifications are set based on usage levels for four tools: the Diary, Pending Items Processing Sheet, Notebook, and Meeting Record Report. It is a system designed to transform the organization into one that identifies and resolves challenges independently.

A system for evaluating employees who proactively propose and implement improvements.

Held annually to share the company vision. It recognizes employees who have achieved outstanding results.

An overnight-stay training program where each employee engages in intensive discussions. It includes departmental training, new graduate training, and tiered training. Held at the company retreat facilities “Re: Atami” and “Re: Karuizawa”.